Services Contact Details

All information about contacting the Council, including making a complaint or to comment on a Council service, can be found at the rear of either Homelife or Brightside magazines.

The WRA committee has also compiled a list of the Council’s departments and services – see the table below and estate notice-boards.  Enquiries are dealt with more promptly when the correct department is contacted.


Telephone Number

Services covered

Central Area Team 020 8871 5333 Vehicle fine appeals;       Property repairs;             Service Charge enquiries.
Estate Services 020 8871 7445/7446 Cleaning communal areas;
Communal lighting.
Graffiti 020 8871 7049 Graffiti removal
Support Services 020 8871 6872/6873 Door entry systems;              TV aerials;                     Lifts;                               Electrical issues.
Smith & Byford 0800 028 0824 Heating repairs.
Horticultural Services 020 8871 7900 Communal gardening.
Tree Section 020 8871 8686 Tree concerns.
Dog Control 020 8871 7606 Concerns with dogs.
Waste Management 020 8871 8558 Rubbish and recycling issues.
Wandsworth Emergency Control 020 8871 7490 Out-of-Hours emergencies.
Wandsworth Council Switchboard 020 8871 6000 Main switchboard to contact any Wandsworth Council department.
Transco 0800 111 999 Gas problems.
Thames Water 02459 200 800 Water problems.
London Electricity Board 0800 096 900 Electricity problems.
(Non-Residential) 020 8871 6870 Garages;                              Store sheds.

Safety on the Estate

Fairfield Safer Neighbourhoods team

There is a team that consists of police officers and police community support officers (PCSOs) and is dedicated to making our neighbourhood a safer place to live in, work in and visit. They listen and talk to us, and find out what affects our daily life and feelings of security.Their priorities are then set by the local community and we work with you and other agencies to find a lasting solution.

You can contact the team via e-mail or phone. As part of the policing pledge they will respond to every message directed to them within 24 hours. However, they are not a 24-hour response team, so if it is an emergency please call 999.

The team email address is and the telephone number is 0208 785 8463